Q: Do you charge for shipping? A: No! We offer 100% Free Shipping to our customers in Germany and the USA.
Q: How long will it take to receive my order? A: Orders to Germany typically arrive in 1-3 transit days, while orders to the USA take 3-8 transit days. Please allow 1-2 business days for order processing.
Q: Can I track my order? A: Yes. Once your order ships, you will receive an email with your tracking number and a link to monitor your delivery.
Q: What if my item arrives damaged? A: Please inspect your order upon reception and contact us immediately at support@CrimsonLuxe.com if the item is defective or damaged so we can evaluate the issue and make it right.
